{"id":933,"date":"2025-03-05T00:40:42","date_gmt":"2025-03-05T06:40:42","guid":{"rendered":"https:\/\/dimtex.com.mx\/?page_id=933"},"modified":"2025-03-08T11:28:55","modified_gmt":"2025-03-08T17:28:55","slug":"politicas-envio","status":"publish","type":"page","link":"https:\/\/dimtex.com.mx\/en\/politicas-envio","title":{"rendered":"Pol\u00edticas de Env\u00edo"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"933\" class=\"elementor elementor-933\">\n\t\t\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-3e6f75e elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e6f75e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;jet_sticky_section_sticky&quot;:&quot;yes&quot;,&quot;jet_sticky_section_sticky_visibility&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3faa8b1 animated-fast elementor-invisible\" data-id=\"3faa8b1\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d3c4e3 elementor-widget elementor-widget-image\" data-id=\"1d3c4e3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"74\" src=\"https:\/\/dimtex.com.mx\/wp-content\/uploads\/2025\/02\/DIMTEX-Logo-A-300x74.png\" class=\"attachment-medium size-medium wp-image-249\" alt=\"\" srcset=\"https:\/\/dimtex.com.mx\/wp-content\/uploads\/2025\/02\/DIMTEX-Logo-A-300x74.png 300w, https:\/\/dimtex.com.mx\/wp-content\/uploads\/2025\/02\/DIMTEX-Logo-A-18x4.png 18w, https:\/\/dimtex.com.mx\/wp-content\/uploads\/2025\/02\/DIMTEX-Logo-A.png 417w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"jet-sticky-column-sticky elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-73b300a elementor-hidden-tablet elementor-hidden-mobile\" data-jet-sticky-column-settings=\"{&quot;id&quot;:&quot;73b300a&quot;,&quot;sticky&quot;:true,&quot;topSpacing&quot;:50,&quot;bottomSpacing&quot;:50,&quot;stickyOn&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}\" data-id=\"73b300a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eef48d0 elementor-view-framed elementor-hidden-mobile elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"eef48d0\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"https:\/\/dimtex.com.mx\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-home\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8c4ebc2\" data-id=\"8c4ebc2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc440b3 eael_simple_menu_hamburger_disable_selected_menu_hide eael-simple-menu-hamburger-align-right eael-hamburger--tablet elementor-invisible elementor-widget elementor-widget-eael-simple-menu\" data-id=\"fc440b3\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"eael-simple-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n                        @media screen and (max-width: 1024px) {\n                            .eael-hamburger--tablet {\n                                .eael-simple-menu-horizontal,\n                                .eael-simple-menu-vertical {\n                                    display: none;\n                                }\n                            }\n                            .eael-hamburger--tablet {\n                                .eael-simple-menu-container .eael-simple-menu-toggle {\n                                    display: block;\n                                }\n                            }\n                        }\n                    <\/style>            <div data-hamburger-icon=\"&lt;i aria-hidden=&quot;true&quot; class=&quot;fas fa-bars&quot;&gt;&lt;\/i&gt;\" data-indicator-icon=\"&lt;i aria-hidden=&quot;true&quot; class=&quot;fas fa-angle-down&quot;&gt;&lt;\/i&gt;\" data-dropdown-indicator-icon=\"&lt;i class=&quot;fas fa-angle-down&quot;&gt;&lt;\/i&gt;\" class=\"eael-simple-menu-container eael-simple-menu-align-center eael-simple-menu--stretch preset-1\" data-hamburger-breakpoints=\"{&quot;mobile&quot;:&quot;Mobile Portrait (&gt; 767px)&quot;,&quot;tablet&quot;:&quot;Tablet Portrait (&gt; 1024px)&quot;,&quot;desktop&quot;:&quot;Desktop (&gt; 2400px)&quot;,&quot;none&quot;:&quot;None&quot;}\" data-hamburger-device=\"tablet\">\n                <ul id=\"menu-main\" class=\"eael-simple-menu eael-simple-menu-dropdown-animate-zoom-out eael-simple-menu-indicator eael-simple-menu-horizontal\"><li id=\"menu-item-505\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-505\"><a href=\"https:\/\/dimtex.com.mx\/en\/\">Inicio<\/a><\/li>\n<li id=\"menu-item-574\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-574\"><a href=\"https:\/\/dimtex.com.mx\/en\/nosotros\">Nosotros<\/a><\/li>\n<li id=\"menu-item-576\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-576\"><a href=\"https:\/\/dimtex.com.mx\/en\/telas\">Telas<\/a><\/li>\n<li id=\"menu-item-757\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-757\"><a href=\"https:\/\/dimtex.com.mx\/en\/hilos-2\">Hilos<\/a><\/li>\n<li id=\"menu-item-350\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-350\"><a href=\"https:\/\/dimtex.com.mx\/en\/acabados\">Acabados<\/a><\/li>\n<li id=\"menu-item-779\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-779\"><a href=\"https:\/\/dimtex.com.mx\/en\/contacto\">Cont\u00e1ctanos<\/a><\/li>\n<li id=\"menu-item-482\" class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-has-children current-language-menu-item menu-item-482\"><a href=\"https:\/\/dimtex.com.mx\/en\/wp-json\/wp\/v2\/pages\/933\"><span data-no-translation><img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/dimtex.com.mx\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/en_US.png\" width=\"18\" height=\"12\" alt=\"en_US\" title=\"English\"><\/span><\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-483\" class=\"trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-483\"><a href=\"https:\/\/dimtex.com.mx\/en\/wp-json\/wp\/v2\/pages\/933\"><span data-no-translation><img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/dimtex.com.mx\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/es_MX.png\" width=\"18\" height=\"12\" alt=\"es_MX\" title=\"Espa\u00f1ol de M\u00e9xico\"><\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>                <button class=\"eael-simple-menu-toggle\">\n                    <span class=\"sr-only\">Hamburger Toggle Menu<\/span>\n                    <i aria-hidden=\"true\" class=\"fas fa-bars\"><\/i>                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a2421f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a2421f9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a2f43a\" data-id=\"1a2f43a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7261c2f elementor-widget elementor-widget-heading\" data-id=\"7261c2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas de env\u00edos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e7af107 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e7af107\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fc98ce9\" data-id=\"5fc98ce9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ff110d elementor-widget elementor-widget-text-editor\" data-id=\"3ff110d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em><strong>LOS PRECIOS EST\u00c1N SUJETOS A CAMBIOS SIN PREVIO AVISO Y SON DISPONIBLES AL MOMENTO DE REALIZAR LA COMPRA.<\/strong><\/em><\/p>\n<ol>\n<li>\n<p class=\"p1\"><i>Los env\u00edos dentro de la Ciudad de M\u00e9xico tienen un costo de $70.00 MX. (4-6 d\u00edas h\u00e1biles).<\/i><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><i><\/i><i>Los env\u00edos al Estado de M\u00e9xico tienen un costo de $200.00 MX. (6-8 d\u00edas h\u00e1biles).<\/i><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><i><\/i><i>Los env\u00edos al resto de la Rep\u00fablica Mexicana tienen un costo de $400.00 MX. (6-10 d\u00edas h\u00e1biles).<\/i><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><i><\/i><i>El env\u00edo se realizar\u00e1 por paqueter\u00eda nacional al domicilio colocado por el cliente al momento de la compra, el cu\u00e1l <\/i><i>debe ser correcta incluyendo calle, n\u00famero exterior e interior, colonia, c\u00f3digo postal, ciudad, estado, n\u00famero&nbsp;<\/i><i>telef\u00f3nico y correo electr\u00f3nico.<\/i><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><i><\/i><i>El paquete ser\u00e1 colocado en la paqueter\u00eda en un tiempo estimado de 72 hrs posterior a la compra realizada en&nbsp;<\/i><i>l\u00ednea.<\/i><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><i><\/i><i>Una vez entregado el pedido a la paqueter\u00eda se le proporcionar\u00e1 el n\u00famero de gu\u00eda, as\u00ed como el n\u00famero&nbsp;<\/i><i>telef\u00f3nico de la compa\u00f1\u00eda encargada de \u2000etes, ser\u00e1 responsabilidad del usuario ponerse en contacto con la&nbsp;<\/i><i>empresa transportista para recibir informaci\u00f3n del d\u00eda estimado de entrega. (En caso de que la paqueter\u00eda sufra&nbsp;<\/i><i>alg\u00fan contratiempo DIMTEX no ser\u00e1 responsable del atraso de la paqueter\u00eda).<\/i><\/p>\n<\/li>\n<\/ol>\n<h5 class=\"p1\"><i><\/i><i>Pol\u00edtica de reembolso<\/i><\/h5>\n<p class=\"p1\"><i><b>CAMBIOS Y DEVOLUCIONES<\/b><\/i><\/p>\n<p class=\"p1\"><i>Al \u2000firmar de recibida la mercanc\u00eda de conformidad, el cliente acepta la entrega a su entera satisfacci\u00f3n.<\/i><\/p>\n<p class=\"p1\"><i>Pero si el cliente observa defectos o da\u00f1os en la mercanc\u00eda recibida , lo debe reportar de inmediato v\u00eda correo&nbsp;<\/i><i>electr\u00f3nico o v\u00eda telef\u00f3nica.<\/i><\/p>\n<p class=\"p1\"><i>Estos evaluar\u00e1n el problema y en caso de proceder siendo entrega local se le recoger\u00e1 , si fuera for\u00e1neo el flete de <\/i><i>env\u00edo correr\u00e1 por cuenta del cliente, efectu\u00e1ndose el cambio inmediato sin cargo para el cliente.<\/i><\/p>\n<p class=\"p1\"><i>En servicios for\u00e1neos, cualquier traslado de mercanc\u00eda ser\u00e1 por cuenta del cliente.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-3bb0b6ce elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3bb0b6ce\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;arrow&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 700 10\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M350,10L340,0h20L350,10z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-217631f5\" data-id=\"217631f5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-301180 eael_simple_menu_hamburger_disable_selected_menu_hide eael-simple-menu-hamburger-align-center eael-hamburger--none elementor-widget elementor-widget-eael-simple-menu\" data-id=\"301180\" data-element_type=\"widget\" data-widget_type=\"eael-simple-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div data-hamburger-icon=\"&lt;i aria-hidden=&quot;true&quot; class=&quot;fas fa-bars&quot;&gt;&lt;\/i&gt;\" data-indicator-icon=\"&lt;i aria-hidden=&quot;true&quot; class=&quot;fas fa-angle-down&quot;&gt;&lt;\/i&gt;\" data-dropdown-indicator-icon=\"&lt;i class=&quot;fas fa-angle-down&quot;&gt;&lt;\/i&gt;\" class=\"eael-simple-menu-container eael-simple-menu-align-left eael-simple-menu-dropdown-align-left preset-1\" data-hamburger-breakpoints=\"{&quot;mobile&quot;:&quot;Mobile Portrait (&gt; 767px)&quot;,&quot;tablet&quot;:&quot;Tablet Portrait (&gt; 1024px)&quot;,&quot;desktop&quot;:&quot;Desktop (&gt; 2400px)&quot;,&quot;none&quot;:&quot;None&quot;}\" data-hamburger-device=\"none\">\n                <ul id=\"menu-menu-aux\" class=\"eael-simple-menu eael-simple-menu-dropdown-animate-to-top eael-simple-menu-indicator eael-simple-menu-vertical\"><li id=\"menu-item-916\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-916\"><a href=\"https:\/\/dimtex.com.mx\/en\/aviso-de-privacidad\">Aviso de Privacidad<\/a><\/li>\n<li id=\"menu-item-935\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-935\"><a href=\"https:\/\/dimtex.com.mx\/en\/politicas-envio\">Pol\u00edticas de Env\u00edo<\/a><\/li>\n<li id=\"menu-item-920\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-920\"><a href=\"https:\/\/dimtex.com.mx\/en\/terminos-condiciones\">T\u00e9rminos del Servicio<\/a><\/li>\n<\/ul>                <button class=\"eael-simple-menu-toggle\">\n                    <span class=\"sr-only\">Hamburger Toggle Menu<\/span>\n                    <i aria-hidden=\"true\" class=\"fas fa-bars\"><\/i>                <\/button>\n            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-56a6e498\" data-id=\"56a6e498\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32c5c641 elementor-widget elementor-widget-google_maps\" data-id=\"32c5c641\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=dimtex&#038;t=m&#038;z=16&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"dimtex\"\n\t\t\t\t\taria-label=\"dimtex\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-40b102e7\" data-id=\"40b102e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c18300a elementor-shape-circle e-grid-align-left elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"c18300a\" 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